CM Helpline citizens

Free • State Agency for Public Services ,Madhya Pradesh • Android • Secure Download

App enhances civic engagement, streamlines communication with government, promotes accountability.

Package Name com.magnum.helpline

License Free

Op. System Android

Category Social

Language English

Author State Agency for Public Services ,Madhya Pradesh

Size 7.05 MB

Permissions 10

Downloads 52

Date Nov 20, 2023

File type APK

Architecture universal

Content Rating Not specified

Advertisement Not specified

SHA256 88016911466aa728bfd9c70962e688f2cd0f182e111e3f2cad8c3da6c9c8383a

Requirements Android 5.0 or higher required

android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.CALL_PHONE
android.permission.INTERNET
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.FOREGROUND_SERVICE
android.permission.READ_EXTERNAL_STORAGE
com.google.android.gms.permission.ACTIVITY_RECOGNITION
com.google.android.providers.gsf.permission.READ_GSERVICES

The app was created to promote civic engagement by allowing users to report issues and provide suggestions directly to the Madhya Pradesh Government. It is seamlessly integrated with the CMHELPLINE 181 portal, making it easy for users to file complaints and track them with a unique reference number. Users can keep track of the progress of their issues, send reminders, and provide feedback once the issue is resolved. This platform improves communication between citizens and government officials, ensuring that concerns are quickly addressed by the appropriate authorities. The app's integration with government processes increases efficiency and transparency by providing real-time updates on the status of complaints. Users can also send reminders to officials to prevent delays and promote accountability. By empowering citizens to share their problems and feedback, the app encourages public participation in political matters and leads to more responsive governance. Overall, the app acts as a link between the public and decision-makers, facilitating the reporting and feedback processes to ensure that the voices of citizens are heard and considered in the governance process.

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